How we hold and process your information

Wavehill is conducting a survey on behalf of Durham County Council as part of the evaluation of the DurhamWorks programme.  The information gathered is used to help Durham County Council the impact and effectiveness of the support provided to businesses like yours. 


People taking part in the survey have agreed to be approached after responding to a request from Durham County Council to businesses receiving support through the programme. Participation in the survey is voluntary. You can decide to not take part before or during the interview and can choose to not answer certain questions if you prefer.


Any personal information collected as part of the survey is kept confidential. Your answers to the survey will not be made public in a way that could lead to you or your business being identified. The information is only used for research purposes. Reports produced by Durham County Council from any analysis are made available on

Wavehill will produce a report based on the data but this will not identify any individuals


Your personal data is deleted within six months of the end of the evaluation.  Your answers to the survey are linked anonymously to other data sources for non-commercial research purposes only, unless you ask for this linkage to not take place. The anonymised data is held securely and is only ever used for non-commercial research purposes. We do not share or use your information for commercial or marketing purposes.


If you have any questions, please contact Jamie Buttrick,, 07766 304208 or Helen Radcliffe,, 03000 263716.


Under the new data protection legislation, you have the right:

  • To access your personal data held by Durham County Council.

  • To require Durham County Council to correct any mistakes in that data.

  • To (in certain circumstances) object to or restrict processing.

  • For (in certain circumstances) your data to be ‘erased’.


Please contact Helen Radcliffe if you wish to do any of these things.


If you have any concerns about how your data has been handled, you can lodge a complaint with the Information Commissioner’s Office who is the independent regulator for data protection.  You can contact the Information Commissioner’s Office on 01625 545 745 or 0303 123 1113, via the website , or write to: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Further information

1. What is the evaluation of DurhamWorks?

DurhamWorks is an inclusive programme working with a diverse range of young people across County Durham to remove any barriers to them progressing into a job, apprenticeship, a volunteer role or education.  The independent evaluation will assess the impact and effectiveness of the programme.

2. What type of information is collected through the survey?

The survey covers a wide range of topics. These include:


  • What attracted employers to apply for a support from DurhamWorks

  • Changes in employer perspectives of recruiting young people

  • The impact of support on business performance


3. What is personal data?


Personal data means any information that could lead to a person being identified either alone or in combination with other widely-available information, e.g. their name, their address, or details specific to that person.

The survey collects some personal data for all respondents such as: i.e. business name and contact, employee numbers and turnover levels.


4. How long will personal data be kept for?

Wavehill will hold personal data during the contract period but will delete it six months after the end of the contract (approximately December 2021).


5. What is the legal basis for collecting and processing the data collected?  

This research is being undertaken as a public task as part of the evaluation of the DurhamWorks programme. The evaluation enables Durham County Council to understand whether the programme is working effectively and inform other work to support employers to consider recruiting young people. For example, the information collected might be used:

  • To decide whether changes need to be made to the programme

  • To understand the best ways to support employers to consider young people for their vacancies.


6. What is the purpose of processing your answers?

The data is used to assess the impact of the DurhamWorks programme.

By taking part, you will be helping to assess the impact of support provided to employers and inform the next stages of programme activity based on what employers think about the nature and impact of support provided.

7. Who has access to the personal data collected through the survey?

Wavehill will have a copy of the personal data to allow it to prepare the final dataset and analyse the results. They will delete personal data within six months of the end of the project. The dataset Durham County Council receives from Wavehill will be anonymised - information that could be used to identify individuals will be removed.