Evaluation of Personal Learning Accounts: Stakeholder interviews

The Welsh Government has commissioned Wavehill Research to undertake an evaluation of the Personal Learning Account (PLA) pilot and programme. The main aims of this evaluation are to assess the effectiveness, efficiency, value for money, outcomes, and initial impact of the pilot and programme phases of the PLA scheme. It will also investigate the effects of the period between March and July 2020, and the decisions taken therein, on the PLA programme. The wider objective of the evaluation is to provide Welsh Government with robust information on the implementation of the PLA and lessons learned for improvement of the scheme. ​ As part of this evaluation Wavehill will be gathering information through MS Teams or telephone interviews. The Welsh Government is the data controller for the research. However, Wavehill will delete any personal data provided through the interviews, and anonymise the raw data, before it is shared with the Welsh Government. ​ The information collected during the project will be included in a report published on the Welsh Government website. ​ Your Participation in this research is completely voluntary. However your views and experiences are important in order to help inform Welsh Government policies. The contact for this research at Wavehill is Oliver Allies. E-mail address: oliver.allies@wavehill.com Telephone number: 01545 571711 PRIVACY NOTICE ​ What personal data do we hold and where do we get this information? Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’. Your contact details (name and email address) were provided to Wavehill, by the Personal Learning Account (PLA) team in Welsh Government, who hold your details because of your involvement in the PLA pilot and programme. This research does not require the collection of additional personal data from you other than your telephone number if you ask to have an interview over the phone. ​ Your participation is voluntary and if you do not wish to take part or be sent reminders then please reply to the invitation email and your details will be removed. Wavehill will only use email address and telephone number for the purposes of this evaluation. ​ If you choose to provide additional personal data as part of the research we will try not to identify you from, or link your identity to, the responses you provide. If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the research data. ​ What is the lawful basis for using your data? The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government. ​ Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this research, for example, might be used to understand how well the programme is working and why, and to help WG officials make decisions about potential changes to the PLA programme ​ How secure is your personal data? Personal information provided to Wavehill is always stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. Wavehill will only use this data for research purposes. Wavehill has cyber essentials certification. Wavehill has procedures to deal with any suspected data security breaches. If a suspected breach occurs, Wavehill will report this to the Welsh Government who will notify you and any applicable regulator where we are legally required to do so. ​ Wavehill will use the information gathered to produce a report that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants. ​ How long do we keep your personal data? Wavehill will hold personal data during the contract period and will be deleted by Wavehill three months after the end of the contract. This includes your contact details. Wavehill will provide Welsh Government with an anonymised version of the data which will not include information that could identify you. ​ Individual rights Under UK GDPR, you have the following rights in relation to the personal information you provide as part of this research, you have the right: To access a copy of your own data; For us to rectify inaccuracies in that data; To object to or restrict processing (in certain circumstances); For your data to be ‘erased’ (in certain circumstances); and To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection. The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 545 745 or 0303 123 1113. Website: www.ico.org.uk ​ Further Information ​If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the UK General Data Protection Regulation, please contact: ​ Name: Kimberley Wigley E-mail address: kimberley.wigley@gov.wales Telephone number: 03000628788 ​ The Welsh Government’s Data Protection Officer can be contacted at: Welsh Government, Cathays Park, Cardiff, CF10 3NQ, Email: DataProtectionOfficer@gov.wales.

Evaluation of Personal Learning Accounts: Stakeholder interviews

The Welsh Government has commissioned Wavehill Research to undertake an evaluation of the Personal Learning Account (PLA) pilot and...