Evaluation of the Working Wales programme –

Interviews with organisations that receive or make referrals to Working Wales The Welsh Government has commissioned Wavehill to undertake an evaluation of the Working Wales programme. The aim of this evaluation is to assess how effectively Working Wales is being delivered to the target audiences, to provide lessons to inform future delivery and to evaluate the impact that Working Wales has had on participants in terms of employment, skills acquisition and development, and well-being. ​ As part of this evaluation, Wavehill will be gathering information through interviews with organisations that receive or make referrals to Working Wales. ​ The Welsh Government is the data controller for the research. However, Wavehill will delete any personal data provided through the interviews, workshops and surveys, and anonymise the raw data, before it is shared with the Welsh Government. ​ The information collected during the project will be included in a report published on the Welsh Government website and possibly in other publications by Wavehill and Welsh Government. Your participation in this research is completely voluntary. However your views and experiences are important in order to help inform Welsh Government policies. ​ The contact for this research at Wavehill is Endaf Griffiths. ​ E-mail address: endaf.griffiths@wavehill.com Telephone number: 01545 571711 ​ Privacy Notice ​ What personal data do we hold and where do we get this information? ​ Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’. Wavehill receive personal data of individuals from organisations who receive or make referrals to the Working Wales service as delivered by Careers Wales (forename and surname, email address and/or telephone numbers). Careers Wales hold your information because of your involvement with making or receiving referrals to or from Working Wales. Wavehill will only use email addresses and telephone numbers for the purposes of this evaluation Participants will be invited to participate in the telephone interviews by Wavehill. Invitation will be via email and/or telephone call, the contact information will be provided by Careers Wales to Wavehill. If no response is received, Wavehill may send out another reminder email or, where information is available, contact participants via telephone. ​ In all instances, your participation is voluntary and if you do not wish to take part or be sent reminders then please reply to the invitation email or let us know using the telephone number provided and your details will be removed. ​ You are not required to provide any additional personal data as part of the interview, with the exception of your image if you agree to an interview being video recorded. We wish to record interviews for operational reasons. We will make this clear to you before the interview begins, and you will have the opportunity to tell us if you are not happy for the discussion to be recorded. If interviews are recorded, personal data will be removed during the process of transcribing. Recordings will be deleted as soon as this process is completed. If discussions are not recorded, personal data will not be included in written notes prepared following the interviews. ​ If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the research data. ​ What is the lawful basis for using your data? ​ The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government. ​ Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this research, for example, might be used to: ​ Understand the theory behind the Working Wales programme Assess the performance and impact of the service Develop recommendations to improve delivery of Working Wales and other employability programmes How secure is your personal data? ​ Personal information provided to Wavehill is always stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. Wavehill will only use this data for research purposes. Wavehill has cyber essentials certification. ​ Wavehill has procedures to deal with any suspected data security breaches. If a suspected breach occurs, Wavehill will report this to the Welsh Government who will notify you and any applicable regulator where we are legally required to do so. ​ All data gathered through this research will be reported in an anonymised format. It will not contain your contact details and any identifiable will be removed. Wavehill will use the information gathered to produce a report that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants. How long do we keep your personal data? ​ Wavehill will hold personal data during the contract period, and any personal data not already removed will be deleted by Wavehill three months after the end of the contract. This includes your contact details. Wavehill will provide Welsh Government with an anonymised version of the data which will not include information that could identify you. ​ Individual rights Under UK GDPR, you have the following rights in relation to the personal information you provide as part of this [project], you have the right: ​ To access a copy of your own data; For us to rectify inaccuracies in that data; To object to or restrict processing (in certain circumstances); For your data to be ‘erased’ (in certain circumstances); and To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection. The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 545 745 or 0303 123 1113. Website: www.ico.gov.uk ​ Further Information ​ If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the UK General Data Protection Regulation, please contact: ​ Name: Hannah Davies E-mail address: Hannah.Davies018@gov.wales The Welsh Government’s Data Protection Officer can be contacted at: ​ Welsh Government, Cathays Park, Cardiff, CF10 3NQ, Email: DataProtectionOfficer@gov.wales.

Evaluation of the Working Wales programme –

Interviews with organisations that receive or make referrals to Working Wales The Welsh Government has commissioned Wavehill to undertake...