Privacy Policy

 

Wavehill is committed to protecting your privacy. This policy explains how we collect store and use information about individuals and organisations. By using our website, you consent to the collection and use of your personal data in the manner set out in this policy. 

Type of information collected and how

We receive, collect, and store any information you enter on our website or provide us with in any other way. We collect the Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information. We use software tools including Google Analytics to measure and collect session information, including page response times, length of visits on pages, page interaction information and methods used to browse away from the page. This is non-personal information to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our service via the website.

We also collect personally identifiable information when you complete an enquiry form or subscribe to our e-newsletter on our website, this is the personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated on the relevant pages of our website only.

Why do we collect this information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our Services and share relevant information with you;

  2. To provide our Users with ongoing customer assistance and technical support as required;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

  4. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

How we communicate with you

We may contact you to notify you to send updates about our company, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you if required by applicable national laws, and as a condition of any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Where appropriate, we may direct links to websites owned and operated by third parties. This policy does not cover those external websites. We are not responsible for the privacy policies or the content of any linked websites, whether you access such site from our site or access this site from a linked site.

Withdrawing consent

If you do not want us to process your data anymore, please contact us at backoffice@wavehill.com or by letter to Wavehill, 21 Alban Square, Aberaeron, Ceredigion, SA46 0DB.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at backoffice@wavehill.com or by letter to Wavehill, 21 Alban Square, Aberaeron, Ceredigion, SA46 0DB.

 

Cookies

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. There is more information available about Cookies and their function. We use performance cookies including traffic log, analytics via Google Analytics and social media cookies to assess how our Website is used. 

For more information about the data Google Analytics collects, please read the Google privacy policy. In order to provide you with the opportunity of sharing some of our content via Twitter and LinkedIn, these social media platforms set a number of cookies that may be used to track you beyond this website. You can find LinkedIn’s privacy policy here and Twitter’s privacy policy here and Facebook’s privacy policy here.

Our website is hosted on the Wix.com platform. Wix store your data on secure servers behind a firewall. You can see a breakdown of the types of cookies Wix collects, the purpose and how long they store them in this summary table linked and below.