Website Privacy Policy

 

Wavehill is committed to protecting your privacy. This policy explains how we collect store and use information about individuals and organisations. By using our website, you consent to the collection and use of your personal data in the manner set out in this policy. 

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​Type of information collected and how

​We receive, collect, and store any information you enter on our website or provide us with in any other way. We collect the Internet Protocol (IP) address used to connect your computer to the Internet, as well as computer, and connection information. We use software tools including Google Analytics 4 (GA4) to measure and collect event and session information, including, but not limited to: IP address, browser type, visit duration, and page interactions.

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This is non-personal information/ general usage data to create aggregated statistical data and other aggregated and/or inferred general usage data, which we may use to provide and improve our service via the website.

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We also collect personally identifiable information on our website when you complete an enquiry form. This is the personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated on the relevant pages of our website only.

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We also collect personally identifiable information if you apply for a job at Wavehill via our online application process. This includes name, email address, and phone number.  A separate privacy notice for our recruitment process covers how we process your data in this instance.

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Use of AI

• Data Processing: AI tools may analyse user interactions to improve services and user experience.

• Automated Decisions: Any decisions impacting users made by AI will be reviewed by humans when necessary.

 

​Why do we collect this information?

​We collect Non-personal and Personal Information for the following purposes: to improve website functionality, respond to enquiries, and comply with legal obligations.

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​How do you store, use, share, and disclose your information?

​Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform to promote our services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Data is encrypted and stored on secure servers provided by Wix, protected by firewalls and other security measures.

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We also have strict protocols in place for handling personal data, including data retention protocols. General usage data is retained as long as needed to fulfil the purposes outlined or as required by law. Data from our website is retained for a period necessary for analysis and improving services.

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Our approach is compliant with Cyber Security and aligns with GDPR requirements.

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​How we communicate with you

​We may contact you to notify you to send updates about our company, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you if required by applicable national laws, and as a condition of any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes.

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Other websites

​Where appropriate, we may direct links to websites owned and operated by third parties. This policy does not cover those external websites. We are not responsible for the privacy policies or the content of any linked websites, whether you access such sites from our site or access these sites from a linked site; users should review those sites' privacy policies separately.

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​​Your rights

You have the right to:

• Access: Request access to your data.

• Correction:  Amend inaccurate information.

• Deletion: Request deletion of your data.

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at enquiry@wavehill.com or by letter to Wavehill, 21 Alban Square, Aberaeron, Ceredigion, SA46 0DB.

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Cookies

​Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. There is more information available about Cookies and their function. We use performance cookies including traffic log, analytics via GA4 and social media cookies to assess how our website is used. 

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​For more information about the data GA4 collects, please read the Google privacy policy. To provide you with the opportunity to share some of our content via our social channels, these platforms set several cookies that may be used to track you beyond this website.

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​Our website is hosted on the Wix.com platform. Wix store your data on secure servers behind a firewall. You can see a breakdown of the types of cookies Wix collects, the purpose and how long they store them in this summary table linked.

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Third-Party Cookies

• Cookie Policy Updates: Recent changes in third-party cookie usage may affect how user data is collected and used.

• Opt-out Options: Users can manage their cookie preferences through browser settings or our cookie management tool.

 

Changes and updates to this policy

​We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, these will be reflected in future updates. We will note the last review date so that you are aware of the latest updates on the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Last reviewed: June 2024

Next review date: June 2025

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