Cornwall Council has commissioned Wavehill to undertake an evaluation of the People Hub project. The aim of the evaluation is to determine the extent to which the overall objectives and targets of the project have been achieved, the project’s impact and an assessment of its value for money.
We would like to speak to participants who have received support from the People Hub to capture feedback on the quality of the support and its impact on you. Cornwall Council have provided us with your name and contact details.
The data you provide will only be used for the purposes of this evaluation. Any personal information collected as part of the evaluation is kept confidential. Your answers to the survey will not be made public in a way that could lead to you being identified.
It is also important to note that the team undertaking the evaluation do not work for Cornwall Council or any of the organisations that are involved in the delivery or funding of this project. This is an independent evaluation.
Wavehill will delete the information you provide and all personal data relating to this research within six months of the end of the evaluation.
If you have any queries regarding the evaluation, please feel free to contact either Niccolo Brazzelli, who is leading the evaluation (niccolo.brazzelli@wavehill.com) or Josh Hoole, People Hub Project Manager (josh.hoole@cornwall.gov.uk).
Under the new data protection legislation, you have the right:
To access your personal data held by the People Hub project;
To require Cornwall Council to correct any mistakes in that data;
To (in certain circumstances) object to or restrict processing;
For (in certain circumstances) your data to be ‘erased’.
Please contact Josh Hoole if you wish to do any of these things in relation to this project. If you have any concerns about how your data has been handled, you can lodge a complaint with the Information Commissioner’s Office who is Welsh Government’s independent regulator for data protection. You can contact the Information Commissioner’s Office on 01625 545 745 or 0303 123 1113, via the website www.ico.org.uk, or write to: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Further information
1. Why is this research happening?
Wavehill has been commissioned by Cornwall Council to undertake a research and evaluation study of their People Hub project. The People Hub project establishes links to the community and marginalised individuals to overcome their barriers and support them to re-engage with education, training, or employment. As part of the funding stipulation, an independent evaluation has to be conducted to identify best practice and help learning and legacy of the project to inform future provision.
Cornwall Council is interested in the effects of the delivery on supported individuals, feedback on the organisation and management of the project and insight into where things could be improved.
2. What type of information is collected through the survey?
The survey focuses on views about how the People Hub project has been managed, delivered and any perceived outcomes as a result of the project.
3. What is personal data?
Personal data means any information that could lead to a person being identified either alone or in combination with other widely-available information, e.g. their name, their address, or details specific to that person.
4. How long will personal data be kept for?
Wavehill will hold personal data during the contract period but will delete it six months after the end of the contract.
5. What is the legal basis for collecting and processing the data collected through the survey?
The evaluation of the People Hub project enables Cornwall Council to understand whether the project is working effectively. It is therefore used to support activities within Cornwall Council. For example, the information collected might be used:
To decide whether changes need to be made to the People Hub project;
To decide whether projects like People Hub should continue in the future;
To understand the best methods for creating new ways of working and new partnerships;
The evaluation is being carried out by Wavehill on behalf of Cornwall Council. Your individual participation in the research is voluntary.
6. What is the purpose of processing your answers to the survey?
The data is used for research and evaluation purposes only. The data will be analysed to enable Cornwall Council to understand the impact and effectiveness of the People Hub project. This will help Cornwall Council decide whether any changes need to be made to the People Hub project. The data will not be used for commercial or marketing purposes and it will not be used to take make decisions about you as an individual.
7. Who has access to the personal data collected through the survey?
Wavehill will have a copy of the personal data to allow it to carry out the survey. Responses collected will be analysed by researchers at Wavehill to produce a report for Cornwall Council. This report will not identify any individuals participating in the research and attributable data will not be shared with Cornwall Council, or anyone else outside of Wavehill, unless you have given your consent to be included as part of a series of attributable case studies in the main report. Wavehill will delete all personal data within six months of the end of the project. Cornwall Council will not have access to personal data collected through the interviews.
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