People’s Palace and Winter Gardens Development Phase Evaluation Privacy Notice

How we hold and process your information

Hall Aitken are undertaking an evaluation of the development phase of the People’s Palace and Winter Gardens project on behalf of Glasgow Life. The information gathered is used to help Glasgow Life to assess the success of the project development phase and to identify key learnings and impacts for project staff, stakeholders and panel members.

Participation in the research is voluntary. You can decide to not take part before or during the research and can choose to not answer certain questions if you prefer.

Any personal information collected as part of the research is kept confidential. Your answers will not be made public in a way that could lead to you or your organisation being identified. The information is only used for research purposes. Hall Aitken will produce a report based on the data but this will not identify any individuals.

Any personal information collected will be deleted within six months of the evaluation ending (estimated to be February 2027). Your answers are linked anonymously to other data sources for non-commercial research purposes only, unless you ask for this linkage to not take place. The anonymised data is held securely and is only ever used for non-commercial research purposes. We do not share or use your information for commercial or marketing purposes.

If you have any questions, please contact Şimal Altunsoy at simal.altunsoy@wavehill.com or Susie Ironside at susie.ironside@glasgowlife.org.uk.

Under the new data protection legislation, you have the right:

• To access your personal data held by Glasgow Life.

• To require Glasgow Life to correct any mistakes in that data.

• To (in certain circumstances) object to or restrict processing.

• For (in certain circumstances) your data to be ‘erased’.

Please contact Susie Ironside at susie.ironside@glasgowlife.org.uk if you wish to do any of these things.

If you have any concerns about how your data has been handled, you can lodge a complaint with the Information Commissioner’s Office who is the independent regulator for data protection.  You can contact the Information Commissioner’s Office on 01625 545 745 or 0303 123 1113, via the website www.ico.org.uk or write to: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Further information

What is the People’s Palace and Winter Gardens Project?

People’s Palace and Winter Gardens is a project which aims to re-establish the site as a key cultural asset for the city’s communities, and will incorporate improvements to the site’s visitor and retail offer. It will also embed collaboration with local and underrepresented communities as key stakeholders of the museum’s transformation and deliver initiatives to inform wider learning and contribute towards both long-term organisational and environmental sustainability.

What type of information is collected through the research?

We are collecting information from people involved in the project, including Glasgow Life staff, external consultants and panel members through interviews and reflective workshops, delivered in-person and via Teams video conferencing.

These may include:

• Reflections on your experiences of the project

• How the project impacted you, if at all

• What has been good about the project

• Suggestions for what could be improved

Responses will be recorded via written notes, meeting transcripts and audio and video recordings. You do not need to share any personal information unless you are comfortable doing so.

What is personal data?

Personal data means any information that could lead to a person being identified either alone or in combination with other widely-available information, e.g. their name, their address, or details specific to that person.

Any personal data collected will be anonymised and will not be made public in a way which will lead to either you or your organisation being identified.

How long does Glasgow Life keep personal data for?

Six months.

What is the legal basis for collecting and processing the data collected? 

Legitimate interest. The evaluation helps Glasgow Life to understand what has worked well , what could be improved and what impacts the project has had so far.

Who has access to the personal data collected through the research?

Hall Aitken and Glasgow Life will have access to the anonymised data collected through the research. Language learning models and 3rd party software may be used to help us process data.

Int. Ref. 955HA-26