Stakeholder interviews
The Welsh Government has commissioned Wavehill to undertake research to support the development of the new Welsh Youth Work Strategy. The objectives of the research are to:
Work towards a definition of ‘youth work’ in the Welsh context;
Generate an understanding of effective youth work interventions and current evidence about the variety and quality of youth work models across Wales;
Build a picture of the range, volume, quality and impact of youth work across Wales;
Consult with stakeholders to understand the challenges and opportunities facing youth work in Wales, including those that stem from COVID-19 and those that are independent of the pandemic;
Collaboratively develop a theory of change for youth work in Wales.
As part of the research Wavehill will be conducting interviews with key stakeholders.
The Welsh Government is the data controller for the research. However, Wavehill will delete any personal data provided through interviews and anonymise the raw data before it is shared with the Welsh Government. The information collected during the project will be included in a report published on the Welsh Government website and possibly in other publications by Wavehill and Welsh Government.
Your Participation in this research is completely voluntary. However, your views and experiences are important in order to help inform Welsh Government policies.
The contact for this research at Wavehill is Tom Marshall.
E-mail address: tom.marshall@wavehill.com
Telephone number: 01545 571711
What personal data do we hold and where do we get this information?
Personal data is defined under the General Data Protection Regulation (GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.
Wavehill will have received your contact details from one of the following routes:
Welsh Government has provided Wavehill with contact details in the form of email addresses and telephone numbers for individuals involved with the Interim Youth Work Board, Strategy Participation Groups and Task and Finish Groups as well as those who have previously expressed interest in supporting development of the Youth Work Strategy.
Individuals contacted via the above routes have provided you with contact details for Wavehill and you have arranged with Wavehill to take part in the research.
When you are contacted by Wavehill you will be told how your contact details were obtained.
This research does not require the collection of additional personal data from you except your image if you agree to the interview being recorded. We may need to record some interviews for operational reasons. If this is the case, we will make this clear to you before the interview begins, and you will have the opportunity to tell us if you are not happy for the interview to be recorded. If interviews are recorded, personal data will be removed during the process of transcribing interviews. Recordings will be deleted as soon as this process is completed. If interviews are not recorded, personal data will not be included in written notes prepared following interviews.
Wavehill will only use email address and telephone number for the purposes of this evaluation. Your participation is voluntary and if you do not wish to take part or be sent reminders then please reply to the invitation email and your details will be removed.
If you choose to provide additional personal data as part of the research we will try not to identify you from, or link your identity to, the responses you provide. If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the research data.
What is the lawful basis for using your data?
The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government.
Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this research, for example, might be used:
in reports answering the research questions outlined above and published on the Welsh government website
to inform future delivery of services or programmes
How secure is your personal data?
Personal information provided to Wavehill is always stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. Wavehill will only use this data for research purposes. Wavehill have Cyber Essentials certification.
Wavehill has procedures to deal with any suspected data security breaches. If a suspected breach occurs, Wavehill will report this to the Welsh Government who will notify you and any applicable regulator where we are legally required to do so.
All data gathered through this research will be reported in an anonymised format. It will not contain your contact details and any identifiable information in open-ended answers will be removed. Wavehill will use the information gathered to produce a report that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants.
How long do we keep your personal data?
Wavehill will hold personal data during the contract period, and any personal data not already removed during transcription will be deleted by Wavehill three months after the end of the contract. This includes your contact details.
Wavehill will provide Welsh Government with an anonymised version of the data which will not include information that could identify you.
Individual rights
Under GDPR, you have the following rights in relation to the personal information you provide as part of this project, you have the right:
To access a copy of your own data;
For us to rectify inaccuracies in that data;
To object to or restrict processing (in certain circumstances);
For your data to be ‘erased’ (in certain circumstances); and
To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.
The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 545 745 or 0303 123 1113. Website: www.ico.org.uk
Further Information
If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the General Data Protection Regulation, please contact:
Name: Helen Shankster
E-mail address: Helen.Shankster@gov.wales
Telephone number: 0300 0259247
The Welsh Government’s Data Protection Officer can be contacted at:
Welsh Government, Cathays Park, Cardiff, CF10 3NQ, Email: